Terms & Conditions

Acceptance of Terms

By accessing or using the Techovate Expert Solutions platform ("Platform") through any of the below listed websites, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, you may not use the Platform. These Terms apply to all users, including Clients seeking advice and Experts providing solutions.

Definitions

• Platform: The digital interface (website/app) operated by [Techovate Digital Solutions LLC] for connecting Users/Clients and Experts.
• User/Client: Any individual or entity seeking advice, guidance, or solutions through the Platform.
• Expert: A professional registered on the Platform to provide advice in their field of expertise.
• Content: All text, media, advice, or materials shared on the Platform.
• Services: The facilitation of interactions between Users and Experts.

User/Client Responsibilities

• Accurate Information: Users must provide truthful and complete information when creating accounts or submitting queries.
• Legal Use: The Platform must not be used for illegal, fraudulent, or harassing activities.
• Compliance: Users agree to comply with all applicable laws and regulations.
• Age Restriction: Users must be at least 18 years old (or the age of majority in their jurisdiction).
• No Guarantee: Users acknowledge that advice provided is for informational purposes only and does not guarantee results. The Platform does not assume any responsibility towards the correctness or validity of any content or advice provided by the Experts.

Expert Responsibilities

• Accurate Information: Users must provide truthful and complete information when creating accounts and completing profile information.
• Qualifications: Experts warrant that they possess the necessary credentials, licenses, or experience to provide advice in their field.
• Accuracy: Experts agree to provide honest, professional, and legally compliant guidance.
• Independence: Experts are independent contractors, not employees of the Platform.
• Conflicts of Interest: Experts must disclose any potential conflicts of interest.

Payment Terms

• Fees: Users may be charged fees for consultations or services as displayed on the Platform.
• Refunds: Fees once paid are non-refundable unless expressly stated otherwise.
• Third-Party Payment processors: Payments are processed via third-party gateways; the Platform is not liable for any payment failures.

Intellectual Property

• Platform Ownership: All Platform content (logos, design, software) is owned by Techovate Digital Solutions LLC, and protected by copyright laws.
• User Content: Users grant the Platform a non-exclusive, royalty-free license to use, display, and distribute their Content.
• Expert Content: Experts retain ownership of their advice but grant the Platform rights to publish it.

Confidentiality

• Privacy: Personal information is governed by our Privacy Policy.
• Non-Disclosure: Experts and Users must not share confidential information disclosed during consultations without consent.

Disclaimers

• No Professional Relationship: Interactions on the Platform do not create a client-professional relationship (e.g., attorney-client, doctor-patient).
• Not Legal/Medical Advice: The Platform does not provide regulated professional services (e.g., legal, medical, financial). Any information provided on the Platform is for information purposes only. Users must consult licensed professionals before acting on any information.
• As-Is Basis: The Platform and Services are provided "as-is" without warranties of accuracy, reliability, or fitness for purpose.

Limitation of Liability

The Platform, its affiliates, and Experts are not liable for:

• Indirect, incidental, or consequential damages (e.g., lost profits).
• Outcomes resulting from reliance on advice provided through the Platform.
• Technical issues, data breaches, or third-party actions.

Termination

• The Platform reserves the right to suspend or terminate accounts for violations of these Terms.
• Users may delete their accounts at any time. However, for legal purposes, the accounts may be retained in “Inactive” state or archived for future reference.

Dispute Resolution

• Governing Law: These Terms are governed by the laws of Abu Dhabi Emirates within the United Arab Emirates.
• Arbitration: Disputes will be resolved through binding arbitration, not litigation. Any dispute arising out of or relating to the use of the Portal shall be resolved through negotiation, mediation, and/or arbitration in accordance with The United Arab Emirates (UAE) Arbitration Law ( Federal Law No. 6 of 2018 ), which governs arbitration in the UAE.

Amendments

The Platform may update these Terms at any time. Continued use constitutes acceptance of revised Terms.

Contact

For questions, contact: Techovate Digital Solutions LLC support@techovate.net